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Telangana dials 112. 100 still listed

The unified emergency line is live and run out of the Command Centre. Legacy ‘100’ hasn’t been formally retired on official pages yet.

By Ctrl Alt DebatePublic Services
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A Telangana emergency call-centre console with one large glowing button marked 112 and an old telephone handset beside it marked 100, while a stack of official pages shows both numbers.

Telangana’s emergency system has a new number, but the old one remains on the official pages.

Illustration generated from an editorial brief

Telangana Police now route emergencies through Dial 112 — the national, single-number Emergency Response Support System for police, fire and medical help. The state’s own ERSS site calls it “One Number for All Emergencies” and says the service runs 24/7. According to the national 112 portal, access works via call, the 112 India app and panic features.

Telangana Police say the 112 call centre operates from the Integrated Command and Control Centre in Banjara Hills and handles distress across police, fire, medical, women and child protection and disasters, as reported in June. A June report also cited officials saying Telangana’s ERSS has been operational since December 5, 2024. There’s at least one recorded use: a 112 call that helped trace a missing six‑year‑old in Hyderabad in June.

What this does not yet say: that Dial 100 is gone. The Telangana Police emergency page still lists Police 100 (alongside Fire 101 and Ambulance 108), and the state’s own contact page does too. Until the Congress-led Centre’s pan‑India 112 push is matched by clean state-side housekeeping — a clear circular on 100’s status and published performance data — Telangana users get the working number and the mixed signals. The BJP loves a single-number slogan; it can spare one line on whether the legacy one is meant to still ring.

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